Return Request Period: In the event that you wish to make a return, please return the product within 14 calendar days of your purchase or within 7 days of delivery. Any requests received after this period may not be accepted.
Damaged Product: If you receive a damaged product, kindly provide us with an unboxing video and clear photos showing the damage. This evidence is crucial for us to assess the situation and provide appropriate assistance.
Missing Items: If any items are missing from your order, please notify us within 14 calendar days of your purchase or within 7 days of delivery. We will investigate the matter and, if confirmed, initiate a refund for the missing item(s).
Exchange for Wrong Product: If you mistakenly ordered the wrong product and would like to exchange it, please note that the shipping charges for returning the item and for the replacement item will be your responsibility. Please contact our customer support team for further instructions on how to proceed with the exchange.
Return Shipping: The cost of return shipping will be your responsibility, except in cases where the return is a result of our error ( e.g., damaged or incorrect item sent). We recommend using s reliable shipping service with tracking to ensure the safe return of the product.
- Sign in to Gearmag.net
- Go to My Account – Orders.
- Choose an item that you want to return.
- Click view button & Return option
- Select a reason and submit.
Returning Goods
You are responsible for returning the Goods to Us. You should send the Goods at the following address:
Raj Mobiles and Electronics
No:19/3, 1st floor, Meenakshi Mall, Marappan Street,
Pollachi, Coimbatore, Tamil nadu-642001
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded within 3-7 Working days to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If anything is unclear or you have more questions feel free to contact our customer support team.
Contact Mail id: support@gearmag.net