Track a package

1. How can I track my order?

Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package. Simply click on the link or visit the courier’s website and enter your tracking number.

2. Where can I find my tracking number?

Your tracking number is provided in the shipping confirmation email. If you have created an account with us, you can also find it in the “My Orders” section of your account dashboard.

3. The tracking link isn’t working. What should I do?

Tracking links may take up to 24 hours to update once your package is shipped. If the link still isn’t working after this time, please contact our support team for assistance.

4. What should I do if my package is delayed?

If your package has not arrived by the estimated delivery date, please check the tracking information for any updates. If there is no update or you need further help, feel free to contact our support team.

5. My tracking information says “Delivered,” but I haven’t received my package.

Please check the following:

• Your mailbox or delivery area for the package.
• If a neighbor or building manager has received the package on your behalf.
  If you still cannot locate your package, contact us so we can help resolve the issue.

6. Can I track my order without a tracking number?

If you don’t have a tracking number, you can contact our support team with your order ID or email address used for the purchase, and we’ll assist you in tracking your order.

7. What carriers do you use for shipping?

We use trusted carriers such as Delhivery. The carrier for your order will depend on your location and shipping method selected at checkout.

8. How long does it take for my order to ship?

Orders are typically processed and shipped within [specific time frame, e.g., 1–3 business days]. Delivery times depend on the shipping method chosen at checkout.

9. How can I update my shipping address after placing an order?

If your order hasn’t shipped yet, contact us as soon as possible to update your shipping address. Once the order has been shipped, we are unable to change the address.

10. Who do I contact if I need help with my order?

If you need any assistance with tracking your order or resolving any shipping issues, feel free to contact us at Mail: support@gearmag.net.