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Shop with an expert

Shop with an expert FAQ

1. What is the “Shop with Expert” service?

“Shop with Expert” is a personalized shopping experience where one of our specialists assists you in selecting the perfect products based on your needs, preferences, and budget.

2. How does this service work?

  • Book an appointment online or in-store.
  • A shopping expert will guide you through product options.
  • Get tailored recommendations based on your requirements.
  • Complete your purchase with expert guidance.

3. Is this service free?

Yes, our basic “Shop with Expert” service is free! However, specialized consultations or premium services may have an additional cost.

4. How do I book an appointment?

You can book an appointment through our website, by phone, or by visiting our store.

5. Can I shop with an expert online?

Yes! We offer virtual shopping sessions via video call or live chat for a convenient experience.

6. What kind of products can an expert help me with?

Our experts specialize in:

  • Fashion & Apparel
  • Electronics
  • Home & Furniture
  • Beauty & Skincare
  • Custom & Luxury Items

7. How long does a session last?

A typical session lasts between 30 to 60 minutes, depending on your needs.

8. Can I get help with bulk or custom orders?

Absolutely! Our experts can assist with bulk purchases, corporate gifts, and custom orders.

9. What if I need to reschedule or cancel my appointment?

You can reschedule or cancel up to 24 hours in advance via your confirmation email or by contacting us.

10. Can an expert help me place my order?

Yes! If you need assistance with checkout, payment options, or applying discounts, our experts are happy to guide you.

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