Help with password

1. How can I reset my password?

If you’ve forgotten your password, follow these steps to reset it:

1. Click on the “Forgot Password” link on the login page.
2. Enter the email address associated with your account.
3. Check your email for a password reset link and follow the instructions.
4. Create a new password and log in.

2. Why didn’t I receive the password reset email?

If you don’t see the email in your inbox:

• Check your spam or junk folder.
• Ensure that you entered the correct email address.
• Wait a few minutes; sometimes there might be a delay.
• If you still don’t receive it, contact our support team.

3. How do I change my password?

To update your password:

1. Log in to your account.
2. Go to My Account Page and Account Settings.
3. Select Change Password  and follow the instructions.

4. What are the requirements for a strong password?

For your security, your password should:

• Be at least 8 characters long.
• Include a mix of uppercase and lowercase letters.
• Contain at least one number and one special character (e.g., @, #, $).

5. How can I keep my password secure?

• Use a unique password for our website.
• Avoid sharing your password with anyone.
• Change your password regularly.