1. How can I get a copy of my receipt?
You can obtain a copy of your receipt by logging into your account. Navigate to the “Order History” section, select the relevant order, and click the “View Receipt” or “Download Receipt” button.
2. I checked out as a guest. Can I still get my receipt?
Yes! If you checked out as a guest, please locate the confirmation email we sent after your purchase. This email contains your receipt. If you can’t find it, contact our support team with your order details.
3. I lost my receipt email. Can you resend it?
Absolutely! Reach out to us via our support page or email, and we’ll be happy to resend your receipt. Please provide as much information as possible about your order.
4. Can I get a GST receipt?
Yes, if you need a GST receipt, please contact us and specify your requirements. Be sure to include your tax ID or other relevant details for accurate documentation.
5. How long are receipts available?
Receipts are stored in your account indefinitely for easy access. If you checked out as a guest, contact support, as we keep records of orders for up to [1 years].
6. Is there a fee to get a receipt copy?
No, providing receipt copies is a free service.
7. I need a custom receipt for my expense report. Can you help?
Yes! Let us know what details you need on the receipt, and we’ll do our best to accommodate your request.
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