1. Is it possible to reschedule my delivery date?
Yes! Once your order has been dispatched, you will receive a tracking link from our delivery partner. Using this link, you can:
- View the current status of your delivery.
- Change the delivery date to a more convenient time.
2. How do I change the delivery date?
Follow these simple steps:
- Open the tracking link shared via email/SMS.
- Log in or verify your details (if required).
- Look for the “Reschedule Delivery” or similar option.
- Choose your preferred delivery date and confirm.
3. Are there any restrictions on changing the delivery date?
Delivery date changes are subject to:
- The policies of the delivery partner.
- Availability of delivery slots for your area.
4. Will there be any charges for rescheduling my delivery?
In most cases, rescheduling is free. However, some delivery partners may apply a nominal fee for changes. This information will be displayed when rescheduling.
5. What happens if I miss the new delivery date?
If you are unavailable on the new date, the delivery partner may attempt another delivery or return the package to us. Please ensure to select a date when someone is available to receive the package.